The newest book in this series is full of processes, definitions, and figures to introduce readers to how to successfully create, manage, and expand a competitive intelligence function.
Competitive Intelligence: A Guide for Your Journey to Best-practices Processes details what is competitive intelligence (CI) and how to develop and manage a CI program. Based on APQC's seven years of benchmarking research on competitive intelligence, this straightforward guidebook also details best practices in coordinating actionable intelligence--including science and technology intelligenc--and attending to the competitive intelligence audience.
With "travelers tips" and end-of-chapter questions to check your status on this "journey to best-practice processes," Competitive Intelligence details: what should be expected of CI providers, a five-step model for development, developing a focus and implementing a competitive intelligence effort, how to institutionalize and modify your competitive intelligence function, and honing the function's services and products to your organization's needs.
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A project manager, Farida Hasanali has led and been involved in numerous consortium benchmarking studies. Hasanali, whose expertise includes information technology and competitive intelligence, led the design and development of APQC’s Knowledge Sharing Network. She was also an author of APQC's Best-practice Report Developing a Successful CI Program. She is coauthor of Content Management: A Guide for Your Journey to Knowledge Management Best Practices.
An editor and writer, Paige Leavitt has helped to produce a number of APQC publications, including Best-practice Reports and the Passport to Success series. She is coauthor of Capturing Critical Knowledge from a Shifting Work Force and Content Management: A Guide for Your Journey to Knowledge Management Best Practices, as well as author of Solving Problems in Schools: A Guide for Educators.
Darcy Lemons is a project manager with APQC. Lemons has led studies focused on best practices in competitive intelligence, e-learning, and knowledge management. She was project manager for the consortium benchmarking study Using Science and Technology Intelligence to Drive Business Results, and she is coauthor of Capturing Critical Knowledge from a Shifting Work Force.
"About this title" may belong to another edition of this title.
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