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Competitive Intelligence: A Guide for Your Journey to Best-practice Processes - Softcover

 
9781928593966: Competitive Intelligence: A Guide for Your Journey to Best-practice Processes
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The Passport to Success series, from the American Productivity & Quality Center, consists of easy-to-use, low-priced resource guides that help readers understand and implement programs and processes in a variety of functional areas. These books are intended to guide readers on what can be a difficult journey through somewhat foreign territory. Each book in this series provides readers with the mechanisms to gauge their current status, understand the components of a successful initiative in a specific topic area, and determine how to proceed within their own organization.

The newest book in this series is full of processes, definitions, and figures to introduce readers to how to successfully create, manage, and expand a competitive intelligence function.

Competitive Intelligence: A Guide for Your Journey to Best-practices Processes details what is competitive intelligence (CI) and how to develop and manage a CI program. Based on APQC's seven years of benchmarking research on competitive intelligence, this straightforward guidebook also details best practices in coordinating actionable intelligence--including science and technology intelligenc--and attending to the competitive intelligence audience.

With "travelers tips" and end-of-chapter questions to check your status on this "journey to best-practice processes," Competitive Intelligence details: what should be expected of CI providers, a five-step model for development, developing a focus and implementing a competitive intelligence effort, how to institutionalize and modify your competitive intelligence function, and honing the function's services and products to your organization's needs.

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About the Author:
John E. Prescott, a subject matter expert for all six of APQC's consortium benchmarking studies on competitive intelligence, is a professor of business administration at the Joseph M. Katz Graduate School of Business at the University of Pittsburgh. Prescott consults internationally. He was the dean of the Business Analyst Program at Texas Instruments and a founder and president of the board of directors of the Society of Competitive Intelligence Professionals.

A project manager, Farida Hasanali has led and been involved in numerous consortium benchmarking studies. Hasanali, whose expertise includes information technology and competitive intelligence, led the design and development of APQC’s Knowledge Sharing Network. She was also an author of APQC's Best-practice Report Developing a Successful CI Program. She is coauthor of Content Management: A Guide for Your Journey to Knowledge Management Best Practices.

An editor and writer, Paige Leavitt has helped to produce a number of APQC publications, including Best-practice Reports and the Passport to Success series. She is coauthor of Capturing Critical Knowledge from a Shifting Work Force and Content Management: A Guide for Your Journey to Knowledge Management Best Practices, as well as author of Solving Problems in Schools: A Guide for Educators.

Darcy Lemons is a project manager with APQC. Lemons has led studies focused on best practices in competitive intelligence, e-learning, and knowledge management. She was project manager for the consortium benchmarking study Using Science and Technology Intelligence to Drive Business Results, and she is coauthor of Capturing Critical Knowledge from a Shifting Work Force.

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