Managing Business Ethics: Straight Talk About How To Do It Right - Softcover

Practical Strategies for Promoting Ethical Behavior

Offering a highly realistic, down-to-earth look at ethics in the workplace, Linda K. Treviņo and Katherine A. Nelson's Managing Business Ethics will help you identify and solve ethical dilemmas, understand why people behave and the way they do, and promote ethical behavior in your organization.

The text moves beyond the scope of prescriptive individual ethical decision making to examinie how managers and organizations influence ethical decision making and behavior. Throughout, the emphasis is on common, real-life work situations, including hiring, managing, assessing performance, disciplining, firing, and providing incentives for staff, as well as producing quality products and services and dealing effectively and fairly with customers, vendors, and other stakeholders.

Highlights of the Third Edition

• Features new research and new examples from recent business scandals at companies such as Arthur Anderson, Enron, Citigroup, and others.
• Takes a pragmatic, managerial approach that focuses on how managers and organizations can influence behavior.
• Cases reflect the kinds of problems that most people will encounter during the course of their careers.
• Incorporates current empirical research on ethics and organizational behavior, including recent research on ethical leadership (conducted by Professor Treviņo and colleagues).
• Includes reflections written by Renee Flemish, executive director of the Salvation Army's World Trade Center relief program.
• A revised chapter on managing ethics and legal compliance examines the approaches to ethics management at seven major companies.

Linda K. Treviņo is Professor of Organizational Behavior, Cook Fellow in Busness Ethics, and Director of the Shoemaker Program in Business Ethics in the Smeal College of Business Administration at The Pennsylvania State University where she has been on faculty since 1987. She served as Chair of the Department of Management and Organization from 1999 - 2003. She holds a Ph.D. in management  from Tesas A&M University. Her research and writing on the management of ethical conduct in organizations is widely published and is internationally known.She has published about fifty journal articles and has co-authored an academic book entitled, Managing Ethics in Business Organizations: Social Scientific Perspectives, with Gary Weaver, in 2003.

Katherine A. Nelson is a founding principal of Talent Strategy Partners in Media, Pennsylvania, and a senior fellow in business ethics at the Wharton School, University of Pennsylvania. Her expertise includes ethics program design and strategic organizational communication. Kate and her partners at Talent Starategy Partners help organizations attain superior business results by focusing on the threee key levers that influence how employees deliver value—effective leadership, employee commitment, and a deliberate culture. By developing creative approaches to build a "value-mentality" among employees, they influence the cultural elements that underpin employee commitment—the engine that drives value delivery. They focus on the entire employee experience—from how well an organization lives its values and develops its leaders to how well it communicates its vision and rewards its people for outstanding performance.