Items related to How to Win Customers and Keep Them For Life
Explains how to avoid dissatisfied customers, stresses the importance of quality customer service, tells how to handle common problems, and suggests a reward system to improve service
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About the Author:
Michael LeBoeuf, PhD, is an author, speaker, and professor emeritus of management at the University of New Orleans. His books, Working Smart and The Perfect Business, were internationally published, and he consults with businesses of all sizes ranging from Fortune 500 companies to small banks and medical practices.
Language Notes:
Text: Georgian
Introduction: English
Introduction: English
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- PublisherPutnam Adult
- Publication date1988
- ISBN 10 0399133011
- ISBN 13 9780399133015
- BindingHardcover
- Number of pages190
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How to Win Customers and Keep Them For Life
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(1988)
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(1988)
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